Our Story
IceQ was founded in 2011 by software and ice industry veterans to solve the problem of knowing which ice merchandisers to fill or fix.
Backed by John Nicholson, Ice Hall of Fame member with 40 plus years of innovation in the Packaged Ice business, iceQ was formed to address some of the ice man’s hardest challenges.
When To Go Technology™, our flagship and battle tested product, was the first solution we brought to the ice man. We have the most advanced, simple and cost effective remote monitoring fill or fix solution available. We tell you which freezer to fill and which to repair.
iceQ has over 4,000 units across the US and Canada and we continue to improve and perfect our solution.
Contact us
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IceQ, LLC
Main Office
2580 San Ramon Valley Blvd Unit B-108
San Ramon, CA 94526
Billing Address
IceQ, LLC
PO Box 1046
Alamo, CA 94507
Shipping Address
IceQ, LLC
166 Plaza Circle
Danville, CA 94526
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Email: support@iceq.cool
Call us or Text us (preferred) at: 1-925-785-8711For Accounting questions:
Email: accounting@iceq.cool
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Our Mission
“To provide the ice man technology solutions that are easy to use and make a real difference. We understand that the ice business is hard, very hard. Our solutions are purpose-built, simple to use, make you more money, and increase customer satisfaction.”
Meet the Team
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Juan Marti
FOUNDER
It all begins with an idea. Before long, we were in the ice Business.
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Patrick Inglesby
Founder. VP Operation
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Harriet Inglesby
Founder, VP accounting
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Nicolas Garcia
VP Engineering
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Adam Nicholson
Founder, Industry Veteran and Innovation Leader